FirstBank Expressions on Card gives you the freedom to create a unique look and feel for your bank card. You get to select any picture which would act as a display photo on the front of your card once produced.

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FAQs

Your card would be ready for pick up at your pre-selected branch within 5 working days if you used the “self-authentication” method while completing your card request.

For “branch authentication” method, you would need to visit the pre-selected FirstBank branch during card request with your “reference ID” (generated after submission) to complete your card request.

You can upload images in any of the following formats: JPEG (.jpg), PNG, GIF, Bitmap (.bmp) or TIFF.

We recommend a minimum image size of 50 x 60 pixels, and a maximum file size of 10MB (megabytes). Remember, If you use a low resolution photo, the image on your card may look blurry when it is printed.

No. There are some types of images that are not acceptable. Please refer to our “Image Guidelines” on https://expressions.firstbanknigeria.com/ImageGuidelines.aspx for more details.

Yes, provided you have their permission to do so.

Yes, you would be given the option to preview the final look of your card design on your device screen. You can adjust the picture layout on the card or select a completely new image.

Your card would be ready for pick up within 5 business days after completion of your card request. When you pick your new card, please ensure you activate it by selecting your preferred PIN (Personal Identification Number) on the ‘Customer PIN Selection Machine’ at our customer service desk before leaving the branch OR visit any FirstBank ATM to perform PIN change.

Yes, you can continue to use your existing card while waiting for your new card to arrive. Your previous card would be deactivated at the point of collection of your “Expressions” card.

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