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Open a FirstDiaspora Account today and enjoy a safe, convenient and home-away-from-home experience through every transaction you make.
Account Information
FirstDiaspora is an offering from FirstBank which is specially designed for Nigerians living abroad by providing them a platform to have a safe, easy and convenient access to our wide range of products and services that will take care of their banking needs.
We make your banking transactions seamless by bridging the communication gap between you and your bank which is one of the biggest problems faced by Non-Resident Nigerians today and consequently giving them a sense of belonging back home.
Our team consists of experts and professionals working to take care of all your banking needs including timely resolution of complaints and providing the relevant advisory services for yourself and your Business as you may require from time to time.
Key into our First Diaspora array of products and services today and be rest assured of only the best from First Bank as we remain the Bank of first choice for Nigerians worldwide.
- Account opening in Naira, Dollars, Pounds, Euro and CFA.
- Cash withdrawal from anywhere in the world with your debit cards.
- Free intra account transfer
- Free Internet Banking access
- Free E-mail alerts
- Dedicated Relationship Manager
- Dedicated Customer service desk
- Easy, fast, safe and convenient banking
- BVN not required at time of opening account
Diaspora account opening can be done manually by filling out the forms or opened online.
- For manual process, requisite forms are required by all diaspora customers who wish to open an account.
- Online account opening will be done via the diaspora banking portal on the website – In View
Our existing and new Diaspora clients can request for any of the following:
- Migration of existing account to Diaspora Account
- Account Reactivation
- Account Update
- E-banking product request.
For intending diaspora client: complete all the forms below.
For existing diaspora client: complete any of the listed forms below depending on your request.
Both types of client must provide their attested or notarized valid means of ID card and Proof of foreign address except if you are applying for any of the E-banking products.
See the guide below to filling the relevant forms and the required supporting documents.
Migration Reactivation Update form: Download
- Carefully go through all the sections of this form, write your account number, BVN, name, email address, occupation and append your signature below.
- Write your foreign address and Foreign phone number in the section provided.
- In the section for Nigerian contact address, kindly put down the details of your relative or friends who lives in Nigeria (Optional).
Email Indemnity form: Download
- On the first page; write your name as you have it on your account on the first line
- On the 2nd line; write your current residential foreign address
- On 3rd line write your account number
- Have someone in your location witness the 2nd page “In the presence of witness
- This form allows you to communicate with your bank rep via your registered email.
Mandate card form: Download
- Kindly write the full name on your account in the field for “Name of Account” and “Name of signatory “
- Affix a passport photograph on the provided space.
- State your occupation (be specific)
- Please note the field marked ‘mandate/instruction’, write “sole signatory” or “either” or “both to sign” for joint account and sign below.
E-banking product form: Download
- Select the E-product type that suits your request (Online Banking, ATM, Token, SMS/email alert) and fill other details.
- Debit card costs #1,050 and Hard token cost #3,500. Courier dispatch fee applies depending on your country of residence.
- Sign behind the form.
SUPPORTING DOCUMENTS
- Kindly provide a notarize/Attested valid ID, e.g: Nigerian International passport, Residence permit, Work permit, Foreign passport (if place of birth is Nigeria or a place in Nigeria), Nigerian voter’s card or Nigerian Driver’s license.
- Kindly provide a notarized/Attested copy of proof of your foreign address, e.g: Recent Utility bill, foreign driver’s license, Foreign bank statement or purchase invoice
Notarization/Attestation of VALID ID AND PROOF OF FOREIGN ADDRESS ONLY should be done at any of these authorities:
- Notary Public
- Nigerian Embassy/High Commission/Consulate
- Rep Office Staff/ First Bank staff in Nigeria that knows customer
- Lawyer/Solicitor
- Court
- Police Station
- Commissioner of Oaths
- Public Library / Post Office
All completed documents should be scanned to diasporabanking@firstbanknigeria.com for further processing.
Warm Regards.
- Account Opening Form
- Account Opening Form Supplement
- Diaspora E-Banking Product Form
- Individual Tax Residency Self Certification
- FATCA Individual
- Email Indemnity Form
- Email OTP Indemnity Form
- Indemnity for Online Limit increase – Individual
- Migration Reactivation Update Form
- Mandate Card
- Data Consent Form
- Fixed Term Deposit
- Migration and update Individual Form
- Kindly fill the requisite attached PDF forms above , see the list of required forms below;
- Account opening form
- Tax Forms ( customers in USA region should fill the 3 tax forms namely FATCA, Account Opening Form Supplement and Individual Tax Residency self-certification form while other regions fill the Account Opening Form supplement and Individual Tax Residency self-certification form)
- Email indemnity form
- Two(2) Passport photographs (to be affixed in the appropriate sections on the form and mandate card).
- Write your full name on the mandate / signature card to reflect in this order your SURNAME, FIRST NAME, MIDDLE NAME, write other details and sign below.
- Valid Means of Identification (anyone of Nigerian International Passport / Nigeria Driver’s license/ NIN National Identification Number slip / valid Foreign ID e.g Foreign International passport , residence permit (if place of birth is Nigeria or a place in Nigeria).
- N0TE *Expired Nigerian International passport is required to support the foreign ID.
- Valid proof of foreign address (includes but not limited to anyone of Utility bill not exceeding 3 months / Foreign Bank statement/ Foreign driver’s license/ Purchase Invoice/ Letter from Multinational, Oil and Gas, Energy companies to confirm residence). The documents must indicate your foreign address in English.
- Two satisfactory references from any two referees that operate a current account with a Nigerian bank (applicable to current and domiciliary accounts opening only). The referees should fill and sign the reference slip in the account opening package.
- BVN (Bank Verification Number) should be provided before or after account opening. For available BVN enrolment centers overseas, please click this link.
- Indicate your expected annual income in the section provided on the form.
- Fill the tax forms by providing your tax identification number in your country of residence if eligible.
- Accompanying documents ( Proof of Foreign Address and Valid Means of Identification) must be attested to or verified by any of the under listed authorities;
- Notary Public
- Nigerian Embassy/High Commission/Consulate
- FBN Rep Office Staff or First Bank staff in Nigeria that knows customer
- Lawyer/Solicitor
- Court
- Police Station
- Commissioner of Oaths
- Public Library / Post Office
- Your Foreign Bank
- Registered/Chartered Professional Bodies of Medical Doctors, Nurses, Accountants, IT, Engineers, and other notable profession
- Director of Students Affairs (if customer is a student)
TERMS AND CONDITIONS (T&CS) GUIDING THE FOREIGN CURRENCY FIXED DEPOSIT OFFER
- Introduction
This Special Offer is designed to give higher returns to every customer that invests new funds in Foreign Currency Fixed deposit within April 1st to April 30th (Offer Period) with a fixed deposit investment of an amount within the Special Offer limit and tenor of 90days from the date of investment (“The Offer”).
- Legal Agreement
These Terms and Conditions (“Terms”) apply to the Offer on the Foreign Currency fixed deposit with Firstbank within the Offer period.
In these Terms, “the Bank” “we”, “us” or “our” refers to FirstBank and its successors, agents and assigns, while “you” or “your” refers to any Customer subscribing to the Offer. These terms and conditions form a legal agreement between you and FirstBank and can only be amended by the Bank. By participating in the offer, you confirm that you have read, understood and agree to be bound by the terms and conditions contained herein, and subsequent amendments thereto as well as all applicable laws and regulations now existing or which may hereafter be enacted, issued or enforced. You agree to be bound by these terms and conditions (“the Terms”). You also agree that the Terms are supplementary to the other existing terms governing the banking relationship between you and the Bank and subsequent amendments thereto, including without limitations to any regulation on foreign currency transaction in Nigeria.
- OFFER DYNAMICS
a. The Offer runs from 1st of April 2021 to 30th of April, 2021 on the following terms:
- The Offer is applicable to only new or existing FirstBank customers with domiciliary accounts.
- Only new / fresh funds in the amounts stipulated can be invested with this Offer (See table below).
- It runs every day within the Offer Period.
- The fixed deposit must be placed in United States Dollars in any of the amounts in the Special Offer stated in the table in clause 4 below.
- The fixed deposit must be invested for a period of 90days only.
- Principal amount and the accrued Interest on the fixed deposit will be in line with the table below and credited into the Customer’s account at the expiration of 90days tenor.
- The Fixed Deposit will not be recalled within the Offer Period.
- Any requests for roll over after the 90days tenor shall be at a rate to be advised by the Bank.
- ELIGIBILITY TO PARTICIPATE IN THE OFFER
- To be eligible for the Offer, you must bring in new deposits / inflows for the investment.
- This offer is exclusive to new or existing FirstBank customers alone.
- All investments must be done from the customers’ existing or new domiciliary account.
- This investment cannot be used as collateral for loans.
- Customers will not be eligible if:
a. If they move their existing account balances for this Offer.
b. If they liquidate existing Local Currency or Foreign Currency fixed deposit for this purpose.
vi. The Customer must Invest any of the amounts in the table below and be entitled to the corresponding yield to the amount fixed at the interest rate shown in the table below:
FIXED DEPOSIT AMOUNT FOR THE OFFER PERIOD | INTEREST PAYABLE FOR THE OFFER PERIOD | EFFECTIVE RATES APPLICABLE FOR THE OFFER PERIOD |
($) | ($) | (%) |
90 DAYS | ||
$50,000 | $350 | 2.80% |
$100,000 | $750 | 3.00% |
$200,000 | $1,500 | 3.00% |
$300,000 | $2,250 | 3.00% |
$400,000 | $3,000 | 3.00% |
$500,000 | $3,750 | 3.00% |
$600,000 | $4,500 | 3.00% |
$700,000 | $5,300 | 3.03% |
$800,000 | $6,000 | 3.00% |
$900,000 | $6,800 | 3.02% |
$1,000,000 | $11,400 | 4.56% |
- Both Principal amount and interest shall be paid into the Participant’s account at the end of the investment tenor.
- All interest payments are subject to withholding tax.
- The Offer is valid only within the Offer period and the tenor of investment is for 90days only.
- Offer valid while Promotion lasts
- USE OF DATA
FirstBank will collect personal data about participants including their name, phone numbers, e-mail addresses and information about participants. By participating in the Offer and providing us with your personal information, you expressly consent to us: (i) processing your personal information/data as may be required by FirstBank for the purpose of the Offer and other promotional activities; and (ii) using any data or information obtained from you, including your personal data and sharing same with other third parties, including our subsidiary companies, parent, affiliates, members of FBN Holdings Plc’s group (Related Parties) and any service provider(s) engaged by FirstBank for the purpose of the Offer
- DISCLAIMER AND INDEMNIFICATION
Each participant in the Offer agree to release, discharge, indemnify and hold harmless FirstBank, the Related Parties, and each of their respective directors, officers, employees and shareholders from any and all liability, loss, damage or injuries to any person (including death) or loss of property of any kind sustained in connection with the participant’s participation in the Offer or from participant’s acceptance, receipt, possession and/or use or misuse of the Offer reward.
FirstBank reserves the right at its sole discretion to cancel, terminate, modify or suspend the Offer in whole or in part, at any time, without notice and disclaims any liability, claims or losses that may arise therefrom.
- EXCLUSION AND LIMITATION OF LIABILITY
Except as otherwise prohibited under the law, in no event will FirstBank, its affiliates, subsidiaries and/or any member of FBN Holdings Plc or their licensors, service providers or their employees, officers or directors be liable to you for damages, loss, liabilities, claims, and proceedings of any kind, under any legal theory, arising out of or in connection with your participation in the Offer, including without limitation any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data and (including losses arising from FirstBank’s negligence), breach of these terms, cancellation, modification or suspension of the Offer or otherwise, even if such loss foreseeable whether or not FirstBank has been notified of the possibility of loss occurring.
FirstBank excludes liability for any problems, error or technical malfunction of any telephone network or internet data service network, servers, computer equipment, software or failure of any e-mail or any system or application which prevent you from entering into or hampers your ability to participate in the Offer; whether or not same arises on account of technical problems, human error or traffic congestion on the Internet or at any website (including mobile applications), or any combination thereof, including any injury or damage to participant’s or any other person’s computer relating to or resulting from your participation in the Offer or the downloading of any materials in the Offer as well as any activities of hackers.
- GENERAL
- You shall not assign or transfer any or all your rights or obligations under the Offer.
- No third party shall have a right to enforce the T&Cs against FirstBank.
- If any part of the T&Cs is found to be unenforceable as a matter of law, all other parts of the T&Cs shall be unaffected and shall remain in force.
- By participating in this Offer, you acknowledge that our determination and decision on all matters concerning the Offer will be final, and no correspondence will be entered.
- If any part of the T&Cs is found to be unenforceable as a matter of law, all other parts of the T&Cs shall be unaffected and shall remain in force
- Any dispute or situation not covered by the T&Cs will be resolved by our management in a manner it deems, in its sole discretion, to be the fairest to all concerned and, subject to section f, that decision shall be final and binding on all participants.
- These Terms may be amended by the Bank from time to time and such changes shall be binding on future participants upon publication.
- FirstBank shall not be liable to any participant for any loss, liabilities, claims, and proceedings arising from or otherwise in connection with this Offer. Please note that the usual FirstBank terms and condition for Fixed deposit will apply.
- For further enquiries, please contact the Bank via email Firstcontact@firstbanknigeria.com;
- LAW AND JURISDICTION.
These Terms, your participation in the Offer and any dispute or claim arising out of or in connection therewith (including any non-contractual disputes or claims) will be governed by the laws of the Federal Republic of Nigeria. By participating in the Offer, you agree that Nigerian courts will have exclusive jurisdiction to settle any such disputes or claims.
FirstRefer
Do you have a friend, colleague or family etc. currently residing outside the country (Non-Resident Nigerian) who has a FirstBank account or interested in operating an account(s) with FirstBank from their location?
Kindly provide their details to enable us to reach out to them.
FAQs
FirstDiaspora is an offering from first bank which is specially designed for Nigerians living abroad by providing them a platform to have easy access to a wide range of products and services that will take care of their banking needs.
Any Nigerian living abroad can open a FirstDiaspora account and enjoy all its benefits.
Our array of products and services include but not limited to:
- FirstDiaspora Savings Account
- FirstDiaspora Savings Plus Account.
- FirstDiaspora Kids First Account (for Kids 0-12years)
- FirstDiaspora Current Account.
- FirstDiaspora Term or Fixed Deposit Account (in NGN, USD, GBP and EUR)
- FirstDiaspora Domiciliary Account (in USD, GBP, EUR and CFA)
- FirstDiaspora Corporate Account. (in NGN, USD, GBP and CFA)
- E- Channel Offerings e.g Online Banking, Mobile Banking, E-mail alerts etc.
- Transfers, Standing Orders
- Account Reactivation
- Migration of existing accounts
- Treasury Bills
- Advisory Services, etc.
The following documents are required to open any regular FirstDiaspora account.
a. Duly filled account opening form
b. Duly filled E-mail Indemnity form.
c. Two Passport photographs showing full face forward with a bright background.
d. Valid Proof of Identification of the signatory (Please see below list of valid means of ID):
- Nigerian International Passport
- Nigeria Driver’s license
- Nigeria Voters ID card
- Foreign passport (if place of birth is Nigeria)
- Residence or Work permit (if nationality is Nigeria.
e. Documentary evidence of Foreign Address. The Foreign address of the applicant must be clearly stated on the preferred proof of address. Examples of ideal proof of address include but not limited to:
- Current utility bill not exceeding 3 months
- Foreign Bank statement
- Foreign driver’s license
- Purchase invoice or Receipt
- Tenancy agreement /rent receipt
- Letter from Multinational, Oil and Gas, Energy companies (a lot of these companies do provide accommodations for their expatriates as part of their relocation packages).
f. Two (2) Nigerian bank references from current or corporate account holders in any Nigerian bank
*for current, domiciliary and corporate accounts only
g. BVN (Bank Verification Number) – A unique bank identification number.
h. Attestation/Notarization of the ID card and Proof of Address at any of the centers below:
- Notary Public/court/ lawyer/Solicitor
- Nigerian Embassy/High commission/Consulate in your country.
- Your Foreign bankers
- Police Station.
- Government Security Agencies.
- Commissioner for Oaths
- Director of Students Affairs (if customer is a student)
- Our Rep Office staff or First Bank staff that knows customers.
BVN is an acronym for Bank Verification Number. It is a unique identification number that all Nigerian account holders and intending ones, irrespective of your bank, must enroll for as stipulated by CBN. Your unique features such as picture, finger prints, Valid ID card and other important details will be taken during registration exercise so it is important that you are physically present.
To enroll for the Bank Verification Number (BVN) exercise, kindly visit https://nibss-plc.com.ng/bvn/#enrollment-1 for details of enrolment centers in the Diaspora, enrolment can equally be done in Nigeria during your visit. Also be informed that intending FirstDiaspora customers can open Diaspora accounts without BVN however, the BVN has to be provided as soon as possible to allow the customer operate the account fully. BVN is only done once.
Yes, you can operate the same account as a FirstDiaspora account but you will have to convert the account to a FirstDiaspora account and update your current foreign details by filling the necessary forms and providing a notarized copy of your Valid ID card and Proof of Address as stated above in option 4.
The copies should be scanned and sent via email to diasporabanking@firstbanknigeria.com while the hard copies should be sent to our Diaspora Department situated at First bank head office, 2nd floor, No 35 Marina, Lagos Island, Lagos state, Nigeria.
You can access your account from abroad through any of the following channels
a. ATM Cards: Through our Naira master cards, Dollar Visa debit card and prepaid cards, you can access your naira and/or dollar accounts through ATMs, POS and WEB anywhere in the world.
b. Online banking: Access your account online real time, 24 hours of the day through our internet banking option and transfer funds within any bank in Nigeria, pay your bills, set up standing orders and do much more. However, a physical token device will be required for effective transfers and bill payments.
c. Mobile banking: Access your account through your phone by downloading our safe and secure app and follow the steps to register your account (Conditions apply).
d. Email alert: Get alert notification via email or sms alert once any transaction is done on your account.
Yes, you can open any type of first diaspora account whenever you are in Nigeria but you must provide a copy of your foreign proof of address and valid ID. The first bank staff will attest the originals at the point of opening the account.
Yes, you can open a diaspora corporate account conveniently. In addition to the above requirements, you will also provide all the registered documents given to you at the time of registering the company with CAC in Nigeria, Board Resolution, TIN (tax identification number) and 2 valid references from a corporate account holder in any bank in Nigeria. You can contact our office for more information via the contact details in option 22 or send a mail to diasporabanking@firstbanknigeria.com
Yes, you can visit any first bank rep offices if available in your location for the sighting and attestation of your documents and onward submission to the diaspora office in Lagos.
You can fund your diaspora account via:
- Direct transfer from any CBN recognized money transfer operators and/or from your foreign bank accounts to both your naira and Dom account In Nigeria
- Direct cash or cheque lodgment to your account from any first bank branch in Nigeria by a third party.
- Fund transfer from any account holder or third party via any bank in Nigeria.
There is no limit to the amount of money you can transfer from abroad to any type of FirstDiaspora account you open. The account can take any amount.
Yes, FirstBank has a daily limit of 1M Naira per day on individual account and 10 M Naira per day on corporate account with the use of token device. However, you can increase the limit by filling an online limit increase indemnity form to the amount of your choice.
Internet banking access and email alerts are profiled for new accounts by default while existing customers can fill out the required forms after the existing account has been migrated to the FirstDiaspora account. Your internet log in details (user ID and password) are confidential and sent directly to your registered email with the bank however you can reach us through First contact or via our email in case of any delay.
You can call our 24 hour Firstcontact center, or send a mail to diasporabanking@firstbanknigeria.com for assistance.
A FirstDiaspora customer can apply for visa card (for dollar account), master card (for naira account), prepaid cards and Token device by filling the ATM Card/ Token application form and sending a scanned copy to diaspora email address for further processing.
Your ATM card and token will be dispatched to your registered address abroad via DHL at a cost. Also note that you can equally pick up the ATM card and token during your visit to Nigeria.
Depending on the type of card the customer wants, he can either get a third party ( with indemnity in place for third party activation) to activate the card on his behalf before dispatch or the card and pin must be dispatched separately for security reasons.
Yes, you can easily get a replacement card or token by filling the necessary forms and paying the associated cost for such a replacement.
There are no charges associated with converting your existing account to a diaspora account. However, there is a minimum balance requirement of 5,000 Naira for all Diaspora Savings account. See more features and benefits of our various accounts on our website.
The tax forms are made up of three forms which are (FATCA, Account Opening form Supplement and the Tax self-certification forms for individual accounts). Customers living in America must fill all three forms while other regions fill all forms except the FATCA form. This is now required by FIRS tax body In Nigeria who is a member country of the international body for tax rendition called Common Reporting standard CRS to ensure that eligible customers living abroad also pays their taxes.
More information is stated in the form.
To set up your mobile app, kindly ensure you have a valid ATM card (master card or verve card) and receive email or SMS alert notification on your registered email address or phone number with the bank. If you still do not receive the OTP to your phone as SMS, you can apply to receive the OTP to your email address by filing out the Email OTP indemnity form in the form section on this webpage and forward the filled form to any of the email addresses below in the last FAQ option.
- Stamp duty charge on every transaction above 10,000 – This is a CBN stipulated charge for any credit into savings or current account above =N=10,000. The stamp duty charge is only chargeable for any credit into your account and not cash paid out, it costs 50 Naira for each cash received.
- VAT on fees – Every commission / fee taken by the Bank is subject to 7.5% VAT as stipulated by the Nigerian government.
- NMC Card Maintenance- This is a CBN stipulated charge of 50 naira charged quarterly for ATM card holders (verve or Mastercard) and 10 USD annual fee on visa multicurrency card.
- Account Maintenance Charge- AMC is new acronym for COT and it is 1% of the total amount withdrawn from a current account monthly.
- FIP Charges – This is a CBN stipulated charge for transfers to other banks (50k and above cost 52.50k) (between 10k and =N=49,999 cost 26.88k ) and ( amount less than 10k cost 10.75k).
You can open diaspora account through the portal on our website or through OIS BVN registration center in your country however both processes are still on-going for now and should be concluded before end of 2021.
You can send a mail to the email addresses or call the numbers below. You can equally Log your enquiries, complaints, feedback and suggestions in the section provided on our website.
diasporabanking@firstbanknigeria.com
diasporabankingunit@firstbanknigeria.com
Phone number1 …. +23419051349
Phone number2 …. +23419052743
Phone number 3……+23419052700.
Also contact us via the following email addresses depending on your country of residence.
- Diasporabankingeurope@firstbanknigeria.com (for customers in the United Kingdom and other European region)
- Diasporabankingamericas@firstbanknigeria.com (for customers in America and Canada region)
- Diasporabankingaaa@firstbanknigeria.com (for customers in Africa , Asia , Australia/ New Zealand region)