130 years of Leading Banking Services
First Bank of Nigeria Limited (FirstBank) is the premier bank in West Africa with its impact woven into the fabric of society. The Bank has been sustaining its development-oriented services for 130 years as the region’s foremost financial inclusion services provider. FirstBank offers a comprehensive range of retail and corporate financial services through more than 820 business outlets and over 233,500 Agent Banking locations to over 42 million customer accounts (including digital wallets).
As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries, FirstBank (UK) Limited in London and Paris; FirstBank in the Democratic Republic of Congo, Ghana, Guinea, Sierra-Leone and The Gambia; FBN Bank in Senegal; as well as a FirstBank Representative Office in Beijing. FirstBank has been nimble at promoting a digital economy in Africa and has issued about 13 million cards, the first bank to achieve such milestone in Nigeria. FirstBank’s financial inclusion and cashless transaction drive have resulted in over 15 million users on its USSD banking service through the nationally acclaimed *894# banking service and over 6 million users on its FirstMobile App, which was awarded the African Innovative Banking Product of the Year 2021 by African Leadership Magazine Awards. Since its establishment in 1894, FirstBank has consistently built relationships with customers, focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank, one of Africa’s most sustainable financial services brands, provides prospective investors wishing to explore the vast business opportunities that are available in Africa, an internationally competitive world-class brand and a credible financial partner.FirstBank at 130
We are woven into the fabric of society while aiding nation-building, supporting financial and commercial developments in Nigeria and Africa since 1894.
Networked across Africa, Europe and Asia
As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries, FirstBank UK Limited in London and Paris, FirstBank in the Democratic Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone; FBN Bank in Senegal, as well as a Representative Office in Beijing.
Our Purpose
and Promise
Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of choice in building your future”.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group, “Best Retail Bank in Nigeria” for eight consecutive years (2011 – 2018) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years.
Corporate
Governance
We can only achieve our strategic objectives by building a sound reputation founded on the highest standards of responsible behaviour. Over the years, our Group has been recognised for its strong commitment to corporate values and governance.
With recent events surrounding the development of corporate governance, it is evident that across the globe, investors are increasingly appreciating the impact good corporate governance practices are having on their investments.
Our Vision
To be Africa’s Bank of first choice.
Our Mission
To remain true to our name by providing the best financial services possible.
