Our culture defines the way we think, work and act in FirstBank as this drives us to deliver on our vision of being “Africa’s Bank of first choice”.
Our core value is centered on four culture themes which are; Entrepreneurship, Professionalism, Innovation and Customer – Centricity (EPIC). Being EPIC is how we define our commitment to making things happen; first for each other, the bank, and then for ourselves. It is how we keep ourselves motivated and inspired for another workday. It is how we aspire to be better in our professional and personal lives.
These EPIC values are the core behaviours for every FirstBanker. Every decision and action we take is driven by these values.
This is the attitude with which we do our work.
It is the commitment with which we do our work.
This is about our commitment to finding a better way, every day in everything we do.
Everything we do is ultimately driven by our desire to create value for our customers. This is how we work and focus.