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TransFast
Receive money in Naira from across the globe and directly into your account with Transfast
Product Information
FirstBank partners with TransFast to enable you receive money in Naira from across the globe and directly into your account.
- Send money online.
- Direct payment to recipient(s) accounts in Naira
- Direct Naira payment only to account holders of other Bank
- Convenience, speed, security and lower cost to customers
- Cash collection available in any of over 600 FirstBank locations
- Cash collections available at our dedicated branches nationwide during weekends and public holidays.
Beneficiaries can collect funds at any FirstBank branch by providing the following:
- PIN
- Expected Amount
- Acceptable means of identification (see Required Documents)
- Sender’s name and address
- Receiver’s name, address, and phone number.
Any of the following documents are valid means of identification:
- International Passport
- Driver’s License
- Permanent Voters card
- National Identity Card
- BVN
This service is available to anyone who is 18yrs and above.
FAQs
You can contact our Money Transfer Department via mail on moneytransfer@firstbanknigeria.com. Alternatively, you can call 019057125, 019057144, 019057122, 019057142 .
- Wrong PIN
- Stale transfer
- Already paid transfer
- Contact your Sender to investigate with Transfast Money Transfer.
FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.
We have over 60 dedicated branches spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.
The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.
Only Inbound transaction is available in Nigeria.
