Western Union

Do you know you can receive or send money directly from your account abroad with our western union money transfer? Yes, you can! Take the advantage now!

Product Information

FAQs

You can contact our Money Transfer Department via mail on moneytransfer@firstbanknigeria.com. Alternatively, you can call 019057125, 019057144, 019057122, 019057142 .

 

A “No match found” transaction could occur as a result of the following:

  • Wrong MTCN
  • Stale Transfer
  • Already paid Transfer.

Contact your Sender to investigate with Western Union International.

You do not need to reveal your 4-digit PIN to the Operator.

 

FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.

FirstBank has over 60 dedicated centers spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.

The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.

You cannot send funds as a company or to a companyThe CBN policy states that the outbound service is strictly on “a person to person basis”. No business transactions are allowed.

See also