The FirstBank Visa Debit Multi-Currency Card is the first of its kind to be offered by any financial institution in Nigeria. Customers within and outside the country can now enjoy the luxury of having their local and foreign denominated accounts linked to a single Debit card.
To activate your card, kindly follow the steps below:
- Check your PIN Mailer to be sure it’s intact and not tampered with.
- Input the four-digit PIN as contained in the PIN Mailer on any FirstBank ATM.
- Change the default PIN inputted, by selecting new four-digit PIN on any FirstBank ATM. Do note to destroy your PIN Mailer after changing your PIN and always keep your PIN secret.
Your PIN is personal. Do not disclose it to anyone!
To make payments on ‘Verified-by-Visa’ (VbV) enabled websites, please generate your ‘I-PIN’ (Internet PIN) on a FirstBank ATM following the steps below:
- Insert your card and input your ‘ATM PIN’, select the option ‘PIN CHANGE’ and then choose ‘I-PIN’
- Type in your ‘I-PIN’ (any 5 to 6 digits of your choice) and re-enter same for confirmation.
- Kindly wait for the ATM to display or print “PIN CHANGE SUCCESSFUL”.
Transactions on FirstBank ATM is free.
N65/transaction from the fourth (4th) cash withdrawal in a month.
$3 (or its equivalent in Euro and GBP).
Transactions on local POS and Web is free.
Transactions on International POS and Web is free.
N50 for Naira card variant. Not applicable for USD, Euro and GBP card variant.
$20 for Dollar card variant (or its equivalent in Euro and GBP). Not applicable for Naira card variant.
Yes. Kindly fill a concession form at any of our branches to increase your POS / Web spending limits.
No. Card request can be done on the Naira account currency (NGN) and thereafter be linked to the domiciliary account of choice.
Yes. Transactions carried out, would be debited to the linked foreign account, irrespective of the spend region.
No. Transactions consummated in USA would automatically be debited to the USD account, in UK would be debited to the GBP account, while transactions done in EURO spending nations would be debited to the EURO account.
No. The accounts cannot be swapped as these are mapped to each region by default, while the appropriate account, depending on the region of transaction, is debited accordingly.
A Default Account (Primary) which MUST be provided by the customer on the application form – USD, EURO or GBP, is the account that the customer would like to be debited for all his/her cross-border transactions when transacting outside the USD, Euro or GBP environment. The Default Account (Primary) MUST also be captured on ViaCard on the Default Account (Primary) field on ViaCard.
The EURO account will be debited since this is the Default Account (Primary) provided by the customer.
The Default Account (Primary) which could be USD or EURO, MUST have been provided by the customer at the time of making the request and this will be debited accordingly.
Kindly contact our Customer Service Desk on 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000 or email firstname.lastname@example.org for swapping of Default Account (Primary).
Kindly visit the nearest FirstBank branch or our website on www.firstbanknigeria.com for Frequently Asked Questions (FAQs) on your card. You may also contact our Customer Service Desk on 0700FIRSTCONTACT (0700-34778-2668228), 01-4