Request and Activate ATM Card

Learn how to request and activate your ATM card on FirstMobile. Follow our step-by-step guide for a hassle-free experience.

How to request for your ATM Card on FirstMobile

Step 1

Log into your FirstMobile app.

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Step 2

Click on the three horizontal lines on the top left of the app.

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Step 3

Select ‘Card Services’ then 'Debit Card Request'.

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Step 4

Select the account to issue the card on.

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Step 5

Click on the card type (Verve or Master Card) for the request.

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Step 6

Select ‘card delivery’.

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Step 7

Select your preferred location for the delivery.

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Step 8

Input your transaction PIN to accept delivery fee.

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Step 9

You will receive an email notification, indicating the success of your request.

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How to Activate your Card Upon Delivery

Step 1

Click on the three horizontal lines on the top left of the app.

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Step 2

Select ‘Card Services’ then My Cards Request.

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Step 3

Click on 'Debit Cards'.

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Step 4

Select 'Activate Cards'.

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Do not disclose your full card PAN, PIN or CVV to anyone. FirstBank will never ask for this information.

See also