- Back to:
TransFast
FirstBank partners with TransFast to let you receive money from anywhere in the world, directly into your account or as cash pickup.
Product Information
FirstBank partners with TransFast to let you receive money from anywhere in the world, directly into your account or as cash pickup.
- Direct payments to account
- Cash pickup service
Any of the following documents are valid means of identification:
- International Passport
- Driver’s License
- Permanent Voters card
- National Identity Card
This service is available to anyone who is 18 years and above.
FAQs
You can contact our Money Transfer Department via mail on moneytransfer@firstbankgroup.com
- Wrong PIN
- Stale transfer
- Already paid transfer
- Contact your Sender to investigate with Transfast Money Transfer.
FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.
We have over 60 dedicated branches spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.
The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.
