Over 13 Decades Leading Banking Services

First Bank of Nigeria Limited (FirstBank) is the premier bank in West Africa with its impact woven into the fabric of society. The Bank has sustained its development-oriented services for over 13 decades as the region’s foremost financial inclusion services provider. FirstBank offers a comprehensive range of retail and corporate financial services through more than 820 business outlets and over 280,000 Agent Banking locations to over 43 million customer accounts (including digital wallets).

As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries; FirstBank (UK) Limited in London and Paris; FirstBank in the Democratic Republic of Congo, Ghana, Guinea, Sierra-Leone and The Gambia; FBN Bank in Senegal; as well as a FirstBank Representative Office in Beijing, China. FirstBank has been nimble at promoting a digital economy in Africa and has issued about 13 million cards, becoming the first bank in Nigeria to achieve this milestone.

FirstBank’s financial inclusion and cashless transaction drive have resulted in over 15 million users on its USSD banking service through the nationally acclaimed *894# banking service and over 7.8million users on its FirstMobile App, which was awarded the African Innovative Banking Product of the Year 2021 by African Leadership Magazine Awards.

Since its establishment in 1894, FirstBank has consistently built relationships with customers, focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank, one of Africa’s most sustainable financial services brands, provides prospective investors wishing to explore the vast business opportunities that are available in Africa, an internationally competitive world-class brand and a credible financial partner.

FirstBank at 130

We are woven into the fabric of society while aiding nation-building, supporting financial and commercial developments in Nigeria and Africa since 1894.

Networked across Africa, Europe and Asia

As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries, FirstBank UK Limited in London and Paris, FirstBank in the Democratic Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone; FBN Bank in Senegal, as well as a Representative Office in Beijing.

Our Purpose
and Promise

Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of choice in building your future”.

Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position YouFirst in every respect.

For six consecutive years (2011 – 2016), FirstBank was named “Most Valuable Bank Brand in Nigeria” by the globally renowned The Banker Magazine of the Financial Times Group and “Best Retail Bank in Nigeria” eight times in a row, 2011 – 2018, by the Asian Banker International Excellence in Retail Financial Services Awards. 

In 2024, FirstBank received notable international awards and accolades. Some of these include Nigeria’s Best Bank for ESG 2024 and Nigeria’s Best Bank for Corporates 2024 both awarded by Euromoney Awards for Excellence; Best SME Bank in Africa and in Nigeria by The Asian Banker Global Awards; Best Private Bank in Nigeria and Best Private Bank for Sustainable Investing in Africa by Global Finance Awards; Best Corporate Bank in Nigeria 2024, Best CSR Bank in Nigeria 2024, Best Retail Bank in Nigeria 2024, Best SME Bank in Nigeria 2024 and Best Private Bank in Nigeria 2024 all awarded by the Global Banking and Finance Awards.

FirstBank has continued to gain wide acclaim on the global stage with several international awards and recognitions received so far in 2025 which includes Best SME Bank in Nigeria 2025 and Best SME Bank in Africa 2025 by The Asian Banker; Best Private Bank in Nigeria 2025 and Best Private Bank for Sustainable Investing in Africa 2025 by Global Finance Awards; SME Financier of the Year in Nigeria 2025 by The Digital Banker Global SME Banking Innovation Awards; Best Retail Bank in Nigeria 2025 and Best Bank for Empowering Women Entrepreneurs in Nigeria 2025 all by The Annual Global Economics Awards.

Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position YouFirst in every respect.

Corporate
Governance

We can only achieve our strategic objectives by building a sound reputation founded on the highest standards of responsible behaviour. Over the years, our Group has been recognised for its strong commitment to corporate values and governance.

With recent events surrounding the development of corporate governance, it is evident that across the globe, investors are increasingly appreciating the impact good corporate governance practices are having on their investments.

Our Vision

To be Africa’s Bank of first choice.

Our Mission

To remain true to our name by providing the best financial services possible.