You may receive emails that look like they come from FirstBank and ask you to disclose your security information.
Don't: These are probably from criminals looking to steal your money.
We will never ask you to disclose your personal or security details by email.
The people responsible for these fraudulent emails send the same message to as many email addresses as they can find. They don’t know your personal security details. The aim of the email is to get them.
We’ll never ask you to disclose your personal or security details by email. If you receive an email asking you to ‘verify your account’, ‘confirm your sign-in details’, or a similarly worded request, it’s certainly a scam.
Usually the links contained in these ‘phishing’ emails will direct you to a site that asks you to ‘update’ or ‘verify’ your details on the page. Be warned – these can appear to be genuine. Don’t click on these links or provide any of your security details.
Genuine emails from FirstBank may contain links, but they’ll never take you directly to the Online Banking log-in page.
If you’re ever in doubt about whether an email is genuine, don’t click on its links or open any attachments.