Phishing is a type of deception designed to obtain and use your personal data (such as Debit card/Credit card numbers, passwords, account data, etc.) for fraudulent purposes.
Con artists might send thousands of fraudulent e-mail messages that appear to come from websites you trust, like your bank or credit card Company, and request that you provide personal information via e-mail or on an illegitimate website created by them for this purpose.
Tips to Protect Yourself from Phishing
If you receive a suspicious e-mail that appears to be from FirstBank please do the following:
- Do not respond to the message, or click on any of the links.
- Contact us immediately and delete the e-mail after reporting it.
- Check to make sure that your virus definitions and anti-spyware are up-to-date and scan the computer, especially if you accidentally clicked on the link or attachment in the e-mail.
Other Tips to Safeguard Your Personal Information
- Exercise extreme caution when shopping online. Only enter credit card and personal information when it involves a transaction you initiate and on Websites you trust.
- Always use a secure Website when submitting credit card numbers or personal information online. Look for the Security Certificate and https links before entering your personal information.
- Use bank services (i.e. Internet Banking, SMS Banking, Phone Banking, or ATM Banking) regularly to monitor your account activity and detect any fraudulent transactions if any.
- If using cable modems or DSL for Internet access, do not keep the connection active when not in use; also consider installing personal firewall software.
- Obtain the Token password generator being issued by FirstBank as this protects your online transactions