FirstOnline Login
HomePolicy

Policy

Privacy Policy

At First Bank of Nigeria Limited (FirstBank) and/or its Subsidiaries (FBNBank), we put you first and are thus committed to protecting and respecting your privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and other natural persons where applicable).

Click here to read more

Cookies Policy

This Cookie Policy describes what cookies are, how FirstBank and/or FBNBank uses them on the applicable digital channels and what benefits they bring

Cookies: What are they?

A “cookie” is a small text file that is stored on your computer, tablet or phone when you visit a website. Some cookies are deleted when you close your browser.  These are known as session cookies.  Others remain on your device until they expire, or you delete them from your cache.  These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/. By clicking and opening this link you are migrating from FirstBank secure site to a third-party website. We make no representation as to the security features on the site or the level of security available on the site. It is your responsibility to protect your devise or system through which you access the third party’s website. Alternatively, you can search the internet for other independent information on cookies.

Cookies – how we use them

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site. We use cookies (and other similar technologies) to:

  • Provide products and services that you request and to provide a secure online environment
  • Manage our marketing relationships.
  • Improve the performance of our services
  • Help us decide which of our products, services and offers may be relevant for your need.
  • Give you a better online experience and track website performance
  • Help us make our website more relevant to you

EU General Data Protection Regulations (GDPR)

First Bank of Nigeria Limited Privacy Policy Statement on the EU General Data Protection Regulations (GDPR) This web site is administered by First Bank of Nigeria Limited (‘FirstBank’) …

Click here to read more.

Policy On The Receipt Of Gifts And Hospitality From Third Parties

The Criminal and Penal Codes prohibits and imposes fines/imprisonment on an agent who accepts, for himself or for any other person, any gift or consideration as an inducement or reward for doing or not doing any act in relation to his principal’s affairs or business….

Click here to read more.

Compliance Policy

Click here to read our Compliance Policy

AntiBribery Corruption Policy

FirstBank is committed to conducting business with utmost level of integrity, transparency, and compliance with legal, ethical and regulatory standards. Our reputation and success as an organization is built upon this foundation as we strive to maintain our position as a leading organization both locally and internationally.

Click here to read more

Self Certification Forms

COMPLETION OF SELF-CERTIFICATION FORMS BY REPORTABLE PERSONS

Please be informed that the Income Tax (Common Reporting Standard) Regulation, 2019 requires all Financial Institutions to collect and report certain information on financial accounts of individuals, entities and controlling persons with tax residency in any of the following 107 jurisdictions (subject to review by the FIRS):

 

Albania Cyprus Korea Qatar
Andorra Czech Republic Kuwait Romania
Anguilla Denmark Latvia Russian Federation
Antigua and Barbuda Dominica Lebanon Saint Kitts and Nevis
Argentina Ecuador Liberia Saint Lucia
Aruba Estonia Liechtenstein Saint Vincent and the Grenadines
Australia Faroe Islands Lithuania Samoa
Austria Finland Luxembourg San Marino
Azerbaijan France Macau (China) Saudi Arabia
The Bahamas Germany Malaysia Seychelles
Bahrain Ghana Malta Singapore
Barbados Gibraltar Marshall Islands Sint Maarten
Belgium Greece Mauritius Slovak Republic
Belize Greenland Mexico Slovenia
Bermuda Grenada Monaco South Africa
Brazil Guernsey Montserrat Spain
British Virgin Islands Hong Kong (China) Morocco Sweden
Brunei Hungary Nauru Switzerland
Bulgaria Iceland Netherlands Turkey
Canada India New Zealand Turks & Caicos Islands
Cayman Islands Indonesia Niue United Arab Emirates
Chile Ireland Norway United Kingdom
China Israel Oman Uruguay
Colombia Isle of Man Pakistan Vanuatu
Costa Rica Italy Panama
Cook Islands Japan Poland
Croatia Jersey Portugal
Curacao Kazakhstan

As part of this new requirement, all reportable customers that are tax resident in any of the above jurisdictions are required to complete a Self-certification form in any of these categories:

  • Self-certification form for individual customers (CRS- I)
  • Self-certification form for entities (CRS-E)
  • Self-certification form for controlling persons (i.e. individuals having controlling interest of 25% or more in an entity (CRS-CP)

First Bank of Nigeria Limited has put measures in place to ensure that the relevant customers are duly contacted and that this requirement forms part of the account opening procedure going forward.

The Self-certification forms can be downloaded below:

For further enquiries, please call FirstContact on 01-4485500, 0708-062-5000 or send a mail to firstcontact@firstbanknigeria.com. You may also visit any open FirstBank branch nationwide.

Thank you for banking with us.

CBN Circular: Destination Payment For All Forms M, LCs And Other Forms Of Payment

S/N

 Provision of the Circular

Implication
1. Ultimate Supplier of Products shall be construed to mean “the direct party selling the goods to the importer irrespective of whether the party involved is the manufacturer or internationally recognized buying company/supplier/agent”. The beneficiary on the Form M should not necessarily be the manufacturer of the item of import.

Internationally recognized Buying company/supplier/agent are deemed to be companies that does the trading activity in their normal course of business and not restricted to a specific member of a Group of company.
2. The name of the, “Ultimate Supplier of products” should be the same as the beneficiary on the Form “M”, Invoice, Bill of Exchange, Letter of Credit Instrument, and any other relevant document to the transaction.

 

 The name of the beneficiary on the Form M must be same as the name on Letters of Credit issued, all shipping documents presented for payment on the Letters of Credit and Bills for Collection as applicable.

Third Party document is not acceptable
3. Authorized Dealers should ensure that payments are made only to the beneficiary whose name appears on the documents stated point (2) above Payments will only be paid to the beneficiary on the Form M, Letters of Credit and Bills of Collection.
4. Where it is unavoidable that an importer chooses to use a buying company (other than the primary manufacturer, the importer shall make available the following documents (as applicable) for consideration and approval by the CBN before opening Form M.

  • Detailed KYC and profile of the buying company.
  • Three-Year Audited Financial Statement of the buying company.
  • Letter of reference from the Buying Company’s banker stating relationship and capacity.
  • Transfer pricing policy & arrangements in the home country.
  • Registration with its home country’s Chamber of Commerce.
  • Evidence of tax payments in the home country.
  • Evidence of authorization to act as agents and/or distributor t‹› the original equipment manufacturer
 Importers using personal agents must provide the items listed above for pre-registration with CBN before Form processing.

 

Related companies (Parents and subsidiaries) must be onboarded in line with CBN approvals where the Seller is not an internationally recognized buying house.

 

What should I do as an Importer?

Review my Supplier’s status vis-à-vis clarification from CBN to determine the category they fall into as defined in the circular:

  1. Direct Party selling
  2. Manufacturer of the good
  3. Internationally recognized buying company/supplier/agent
  4. Other Buying Company

Suppliers that fall into category (4) should provide the listed documents above for CBN approval and onboarding to avoid delays at the point of Form M registration.

FirstBank Privacy Policy for IBM DNA E-Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the IBM DNA learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by IBM through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

FirstBank Privacy Policy for Roducate

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Roducate learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Roducate through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Roducate Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School:

State:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

E-Learning IBM-DNA Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School/location:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

FirstBank Privacy Policy for Curious Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Curious Learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Curious Learning through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Curious Learning

For Parent / Guardian

Name of parent/ Guardian of child

Email address:

Mobile telephone number:

Parents should kindly complete the form below for their wards.

Name of student:

Gender:
MaleFemale

Age:

Name of School/location:

Kindly visit playstore to download the app to start learning