Western Union Money Transfer

Do you know you can receive or send money directly from your account abroad with our western union money transfer? Yes you can! Take the advantage now!

US Dollars Payout either as Cash Pick up or directly into your Bank account – it is entirely your choice

Do you know you can receive Money Transfer in US Dollars directly into your FirstBank Domiciliary account or over the counter at any FirstBank branch nationwide? Yes, you can! Tap into this opportunity.

When it comes to Sending or Receiving money to and from abroad, there is no better way than FirstBank’s Western Union Money Transfer Services. With over 25years partnership with Western Union, our wealth of experience in pioneering remittance payout gives us the edge in the market. We are open all through the week in our over 750 locations spread across the country and on weekends at designated locations to meet your demands. So, think FirstBank when next you want to receive or send money through Western Union money transfer.

Features

  • Safe
  • Fast
  • Reliable
  • Convenient.

 

Benefits

  • Send or receive your remittances in US Dollars from any of our branches in Nigeria.
  • Customers can pick or send their transfers from Mondays through Fridays nationwide and from selected locations on weekends and public holidays.
  • Transfer is available to receiver immediately the sender concludes the transaction
  • Receiver does not pay any fee whatsoever.

 

Requirements for Receiving Payments

  • The Money Transfer Control Number (MTCN)
  • Expected Amount
  • Acceptable means of identification (Driver’s License, Permanent Voters Card, International Passport, National Identity Card and Biometric Verification Number)
  • The receiver’s name, address and phone number
  • Sender’s name and country (city to be included for transfers coming from the US and Mexico)
  • Test Question and Answer where applicable.
  • For direct to account, recipient will only share their FirstBank account details with the senders

 

Requirements for Sending Payments

  • Sender’s name, Phone number, address
  • The receiver’s name and country
  • Amount in Naira
  • Acceptable means of identification
  • Sender must have a FirstBank account holder
  • Test Question and Answer where applicable
  • A maximum send limit of USD3,000 Naira equivalent per quarter per customer, as stipulated by the Central Bank of Nigeria.

 

Who Can Apply?

This service is available to anyone who is 18yrs and above.

Required Documents

Any of the following documents are valid means of identification:

  • International Passport
  • Driver’s License
  • Permanent Voters card 
  • National Identity Card
  • BVN
  1. Who do I contact for complaints?

You can contact money transfer department via mail on Money_Transfer_Department@firstbanknigeria.com or call 01-4485500, 0708-062-5000

 

  1. Why did the operator say there is no match for my transaction?

A “No Match Found” transaction could be because of the following:

  • Wrong Reference Number
  • Stale Transfer
  • Already Paid Transfer/li>

 

  1. What do I do if my Transfer has been adjudged to be a “No Match”?

Call your sender to investigate with Western Union International.

 

  1. What is MTCN?

Money Transfer Control Number (MTCN) is the unique 10 – digit number that the sender gives to the recipient and it is one of the things that the recipient visits our location with. The receiver completes the receive form with the first six numbers of the MTCN while the last four number is kept as secret and only entered the Pin Pad when required by the Operator.

 

  1. Do I need to reveal my four-digit pin to the operator?

No. You need not reveal your pin to the operator, it is keyed into the pin pad when the operator prompts.

 

  1. What currency will I be paid?

As mandated by CBN, all payouts are made in US Dollars either as cash pick up or directly into customers account.

 

  1. Can I collect my Transfers on Weekends?

Yes, at designated location

 

  1. Why did the operator keep a copy of my form after refusing payment?

The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid due to the reason(s) annotated on the form.

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FirstBank Privacy Policy for IBM DNA E-Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the IBM DNA learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by IBM through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

FirstBank Privacy Policy for Roducate

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Roducate learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Roducate through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Roducate Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School:

State:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

E-Learning IBM-DNA Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School/location:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

FirstBank Privacy Policy for Curious Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Curious Learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Curious Learning through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Curious Learning

For Parent / Guardian

Name of parent/ Guardian of child

Email address:

Mobile telephone number:

Parents should kindly complete the form below for their wards.

Name of student:

Gender:
MaleFemale

Age:

Name of School/location:

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