Western Union Money Transfer

Do you know you can receive or send money directly from your account abroad with our western union money transfer? Yes you can! Take the advantage now!

When it comes to Sending or Receiving money to and from abroad, there is no better way than FirstBank’s Western Union money transfer services. With over 20 years partnership with Western Union, our wealth of experience in pioneering remittance payout gives us the edge in the market.  With over 600 payout locations across the country, our team of operators’ works through the week to provide you with fast, secure and convenient payout services to meet your demands. So think FirstBank when next you want to receive or send money through Western Union money transfer.

Get Triple of your fee in the Western Union Winback promo.

You can now get triple of your fees back when you send money through Western Union Money Transfer from any FirstBank branch.

Visit the nearest FirstBank branch from now till 31st August 2019 to stand a chance to win 3-times of your fees back when you send money through Western Union. 

Entry is open to Nigerian residents aged 18 years or above. All eligible participants who, during the promotion period, send any amount of money via Western UnionMoney Transfer in Nigeria will be automatically entered into a prize draw.

There will be two (2) draws and a total of five hundred (500) winners for cash prize. Each of the 500 winners will win back triple their transactional fee; not more than N37,500 each.

Terms and conditions apply.

Click here to view terms and conditions

Features

  • Safe
  • Fast
  • Reliable
  • Convenient.

 

Benefits

  • You can send or receive your remittances from any of our branches in Nigeria
  • Customers can pick or send their transfers from Mondays through Fridays nationwide and from selected locations on weekends and public holidays
  • Transfer is available to receiver immediately the sender concludes the transaction
  • Receiver does not pay any fee.

 

Requirements for Receiving Payments

  • The Money Transfer Control Number (MTCN)
  • Expected Amount
  • Acceptable means of identification (see Required documents)
  • The receiver’s name, address and phone numbers
  • Sender’s name and country (city to be included for transfers coming from the US and Mexico)
  • Test Question and Answer where applicable.

 

Requirements for Sending Payments

  • Sender’s name, Phone number, address
  • The receiver’s name and country
  • Amount in Naira
  • Acceptable means of identification (see Required Documents)
  • Sender must have a FirstBank account or be identified by an account holder
  • Test Question and Answer where applicable
  • A maximum send limit of 1,000USD Naira equivalent per customer per quarter, as stipulated by the Central Bank of Nigeria.

 

Who Can Apply?

This service is available to anyone who is 18yrs and above.

Required Documents

Any of the following documents are valid means of identification:

  • International Passport
  • Driver’s License
  • Permanent Voters card 
  • National Identity Card
  • BVN

1) Who do I contact for complaints?

  • You can contact our Money Transfer Department via mail on moneytransfer@firstbanknigeria.com. Alternatively, you can call 019057125, 019057144, 019057122, 019057142 .

 

2) Why did the operator say there is no match for my transaction?
A “No match found” transaction could occur as a result of the following:

  • Wrong MTCN
  • Stale Transfer
  • Already paid Transfer.

 

3) What do I do if my transfer has been adjudged to be a “No Match”?

  • Contact your Sender to investigate with Western Union International.

 

4) Do I need to reveal my 4-digit PIN to the Operator?

  • You do not need to reveal your 4-digit PIN to the Operator.

 

5) Why is the rate of conversion for transactions different from the CBN/parallel market rate?

  • FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.

 

6) Can I collect my transfers on weekends?

  • FirstBank has over 60 dedicated centers spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.

 

7) Why did the operator keep a copy of my form after refusing payment?

  • The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.

 

8) Can I send funds as a company or to a company?

  • You cannotsend funds as a company or to a companyThe CBN policy states that the outbound service is strictly on “a person to person basis”. No business transactions are allowed.

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Savings Accounts: Achieve your savings goals and enjoy competitive interest rates when you save your money with us.

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FirstBank Privacy Policy for IBM DNA E-Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the IBM DNA learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by IBM through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

FirstBank Privacy Policy for Roducate

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Roducate learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Roducate through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Roducate Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School:

State:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

E-Learning IBM-DNA Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School/location:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

FirstBank Privacy Policy for Curious Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Curious Learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Curious Learning through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Curious Learning

For Parent / Guardian

Name of parent/ Guardian of child

Email address:

Mobile telephone number:

Parents should kindly complete the form below for their wards.

Name of student:

Gender:
MaleFemale

Age:

Name of School/location:

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