Expressions on Card

FirstBank eXpressions Card is chip and pin debit card which gives customers the freedom to create a unique look and feel of their card. The customer is at liberty to select any picture (from an existing bank-managed gallery or personal collection) which would act as the artwork on the front of his/her card once produced. Visit https://expressions.firstbanknigeria.com to begin.

Features

  • The card is secured with a chip and pin technology for enhanced protections of funds.
  • The card is denominated in Naira.
  • The eXpressions card can be personalized with any picture chosen by the cardholder.
  • The card is valid for three years
  • Increase on POS/Web transactions are available on request

 

Benefits

  • Carry your smile and memories everywhere you go
  • Customers can spend in naira which they are most comfortable with
  • Receive alerts on all transactions (purchases, transfers and withdrawals)
  • Accepted worldwide: Online, POS, Web, ATM
  • Design and complete your card request from your desktop, mobile or tablet from anywhere in the world.
  • Transactions done with the card can easily be monitored via the FirstBank internet banking service 24 hour access to support  for all card related complaints through FirstContact.

 

 

Who Can Apply

Anybody with a savings or current account domiciled with FirstBank.

 

Required Documents

Simply visit https://expressions.firstbanknigeria.com/mobile for mobile and https://expressions.firstbanknigeria.com for desktop.

Follow the steps to design your card. You would be requested to upload your image or choose from the Bank’s online image gallery

STEP 1

  • Input your FirstBank current or savings account number

STEP 2

  • Select card collection branch
  • Select authentication method and agree to the terms and conditions
  • Using SMS/E-mail token
    • The account holder’s masked phone number & email is fetched from Finacle
    • The account holder selects where the verification code should be sent to (either SMS or email)
    • The account holder completes the missing information of the masked phone number or email
    • The verification code is received on phone/email
    • The code received is entered on the application page to complete card request
  • In-branch
    • If the in-branch authentication method is selected, the account holder is moved to STEP 3

STEP 3

  • The account holder selects/uploads an image

STEP 4

  • A reference ID is generated for the request and displayed
  • The account holder receives an email with the reference ID

*** Any account holder with the “In-branch” authentication option,has to go to the branch and authenticate this request before the image can be sent for approval

  • What should I do after submitting my card design?

Your card would be ready for pick up at your pre-selected branch within 5 working days if you used the “self-authentication” method while completing your card request.

For “branch authentication” method, you would need to visit any FirstBank branch with your “reference ID” (generated after submission) to complete your card request.

Note: The branch will have an initiator and a verifier created on Expressions platform for branch authentication.  This should be logged against Internal Control/ eBusiness User Creation/ Expressions

  • What format does my image need to be in and is there any size restriction?

You can upload images in JPEG (.jpg), ONG, GIF, Bitmap (.bmp) or TIFF format.
We recommend image size of 10 megabytes. If you use a low resolution photo, the image on your card may look blurry when it is printed.

  • Can I put any image on my card, for example a political figure or a celebrity?

No. There are some types of images that are not acceptable. Please refer to our “Image Guidelines” on https://expressions.firstbanknigeria.com/ImageGuidelines.aspx for more details.

  • Can I upload an image of my family or friends?

Yes, provided you have their permission to do so.

  • Can I use my existing Naira MasterCard card while I am waiting for my new card to arrive?

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  • Can I see what my card would look like before my request is processed?

Yes, you would be given the option to preview the final look of your card design on your device screen. You can adjust the picture layout on the card or select a completely new image.

  • When would my card be ready for collection?

Your card would be ready for pick up within 5 business days after completion of your card request. When you pick your new card, please ensure you activate it by selecting your preferred PIN (Personal Identification Number) on the ‘Customer PIN Selection Machine’ at our customer service desk before leaving the branch.

Yes, you can continue to use your existing card while waiting for your new card to arrive. Your previous card would be deactivated at the point of collection of your “Expressions” card.

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FirstBank Privacy Policy for IBM DNA E-Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the IBM DNA learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by IBM through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

FirstBank Privacy Policy for Roducate

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Roducate learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Roducate through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Roducate Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School:

State:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

E-Learning IBM-DNA Registration

If you are 18 years and above, kindly complete the form below.

If you registering for someone below 18 years, please provide your details under Parents/Guardian

Name of student:

Gender:
MaleFemale

Age:

Email address:

Mobile telephone number:

Name of School/location:

For Parent / Guardian

Name of parent/ Guardian of child under 18:

Email address:

Mobile telephone number:

FirstBank Privacy Policy for Curious Learning

YOUR PRIVACY FIRST

At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).

  1. FIRSTBANK AND YOU

This privacy policy stipulates the bank’s approach to handling your data and your rights in the course of providing you with the Curious Learning platform to meet your needs.

  1. YOUR PERSONAL INFORMATION

In the course of consuming the services provided to you by Curious Learning through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.

  1. CONSENT

We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;

  1. USE OF YOUR INFORMATION

FirstBank will process our information for the following purposes;

FirstBank will limit the collection and use of your personal information for the stated purposes.

  1. INFORMATION SHARING AND DISCLOSURE

To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.

  1. YOUR RIGHTS UNDER THIS POLICY

The following rights are available to you under this policy:

I disagree. Opt Out

E-Learning Curious Learning

For Parent / Guardian

Name of parent/ Guardian of child

Email address:

Mobile telephone number:

Parents should kindly complete the form below for their wards.

Name of student:

Gender:
MaleFemale

Age:

Name of School/location:

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