Community Support

Supporting Our Communities

As an active corporate institution, we are fully committed to ensuring that our host communities thrive in all aspects. We take out time to painstakingly build a qualitative relationship with members of our host communities by listening to them and understanding their needs. Thereafter, we support activities and initiatives that will contribute to the socio-economic growth of the different regions and bring about prosperity of the people. This is because we recognise that the survival of our host community underpins our own sustainability.  This has seen us working with members of these communities to deliver programmes that promote social and economic development in the areas of education, health and welfare, economic empowerment and the environment.


As a Bank that is well over 120 years, we recognise the critical role education plays in the development of a prosperous and stable society. Education is vital to achieving a successful future, both for individuals and the society as it reduces poverty by enabling people to get trained, improve knowledge, develop skills, obtain productive jobs, higher salaries and ultimately, a better quality of life. Besides giving grants to schools and engaging in philanthropic activities to aid indigent and physically challenged persons gain access to education, FirstBank also has initiatives that are designed to promote education amongst members of our host communities. Some of these programmes include the FutureFirst programme which is designed to promote career counselling and financial literacy amongst youths and the Youth Leadership and Development Programme designed to equip youths with knowledge and skills to become successful future leaders. Through the Bank’s educational endowment programme, the Bank promotes research and learning in different universities. The outcome of these researches when implemented contributes to socio-economic development.

Health & Welfare

Part of the Bank’s policies and practices is to promote the health and wellbeing of its stakeholders. The Bank thus initiated the Hope Rising Initiative to provide various forms of interventions for indigent persons and persons living with disabilities. The key objective of the Hope Rising Initiative is to engender inclusion and diversity through education, advocacy and enlightenment, skills acquisition as well as inclusive events. Through this initiative facilities and equipment have been donated to hospitals, disability sport support has been enabled, funding has been provided for individuals to access medical interventions, orphanages and care homes have been visited and various forms of donations made to organisations and individuals.

Economic Empowerment

We recognise that economic empowerment is a prerequisite for sustainable development. An empowered person through his skills and talents is able to participate in, contribute to and benefit from growth processes in ways which recognise the value of their contributions, respect their dignity and make it possible to negotiate a fairer distribution of the benefits of growth. As such, we initiate and support activities and programmes that empower our stakeholders so that they can have access to global benefits that would enable them live a quality life. Our FirstBank Sustainability Centre initiative is aimed at building capacity amongst stakeholders to ensure that their businesses not only thrive but also remain sustainable for the present and future generation.

The Environment

As one of the foremost financial institutions in sub-Saharan Africa, we are mindful of the impact our day to day business decisions have on both our social and physical environment. We have therefore developed an Environmental and Social Risk management framework which guides us while conducting businesses internally and also with our customers. One of our key policies is our print optimization policy which ensures that printing is done by staff when only absolutely necessary. This has over time led to print reduction. We have also implemented several initiatives like the Bank’s Nature Conservation initiative which employs the Tree Planting tool to promote afforestation. Our partnership with the Nigerian Conservation Foundation is also aimed at promoting bio-diversity and wild life.

Sustainable Finance

We believe in taking a responsible approach to enhancing the quality of life and financial security of our customers and their families…

People Empowerment

At the heart of building relationships within the group lies the respect and value we place on our people. Our people sit at the heart of our value propositions…

Environmental Sustainability

Part of our long-term approach to sustainability is minimising our direct and indirect impacts on the environment. This has informed our efforts at enhancing resonsible lending…