FirstBank Digital Lab will convene for its second Fireside chat on Friday, 31 August 2018. The Bank’s digital lab would play host to the event with the topic “Artificial Intelligence in Banking & Payments”, facilitated by Ope Adeoye, Managing Partner, 2iLabs.
The FirstBank Digital Lab Fireside Chat is a public conversation that brings together active players in the technology community to have thought-provoking discussions, revealing new perspectives on a range of discussion points, pulling out genuinely relevant insights.
The topic for this edition is in recognition of the extensive and growing impact Artificial Intelligence (AI) is having on the modus operandi of the Nigerian banking industry as a basis for competitive advantage in service delivery by industry players and its culminating influence in the experience by end users, customers.
The monthly series which debuted on Friday, 27 July 2018 highlights FirstBank’s digital-centric approach to business as it aims to promote fintech penetration amongst its stakeholders. The engagement provides a vantage forum for practitioners to have experience of success stories and foster the exchange of ideas on trends in the industry.
First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading banking services solutions provider in Nigeria. With some 14 million customer accounts, FirstBank provides a comprehensive range of retail and corporate financial services with over 750 business locations. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; and “Best Retail Bank in Nigeria” for seven consecutive years, 2011 – 2017, by the Asian Banker International Excellence in Retail Financial Services Awards. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.