YOUR PRIVACY FIRST
At First Bank Nigeria Limited, we put you first and are thus committed to protecting and respecting you privacy. We are committed to being transparent about how we collect, process, share and manage data about you (our customers and staff).
- FIRSTBANK AND YOU
- YOUR PERSONAL INFORMATION
In the course of consuming the services provided to you by IBM through FirstBank, we collect information you provide us via online registration forms and correspondence by mail etc. The information we collect may include but not limited to identity information, location, contact information and education level.
We don’t ask for your personal information unless we need it to provide services for you. You will be considered to have given our consent to FirstBank for processing your personal data when;
- You complete any online form created by FirstBank at our online service point requesting for such personal information.
- You register, check or tick the acceptance box on any of our electronic platforms.
- You use any service offered by FirstBank through other partners.
- USE OF YOUR INFORMATION
FirstBank will process our information for the following purposes;
- To manage our relationship with you
- To communicate with you when necessary
- To ensure you have the access you need on the e-learning platform
- To enhance your user experience
FirstBank will limit the collection and use of your personal information for the stated purposes.
- INFORMATION SHARING AND DISCLOSURE
To ensure access to the e-Learning platform and in furtherance of your own learning objectives, FirstBank and our partners may share data you provide us with our service partners specifically in scope of this engagement to support your learning objectives. Data will be processed within systems owned and operated by any of the parties involved in the delivery of the e-learning service to you. The processing may occur in locations (some outside Nigeria) with different levels of data privacy maturity but from where these services are most effectively rendered.
- YOUR RIGHTS UNDER THIS POLICY
The following rights are available to you under this policy:
- You may request to update your personal information with FirstBank
- You may request your account and personal information deleted
- Where you have concerns relating to the processing of your personal data by FirstBank, please notify us through firstname.lastname@example.org