Group Executive, eBusiness and Retail Products
Chuma Ezirim was appointed Group Executive, eBusiness and Retail Products, First Bank of Nigeria Limited in 2019. His Directorate develops and manages all Digital and Retail Products in the Commercial Bank and its subsidiaries. The Bank has international presence through its subsidiaries in the United Kingdom, Democratic Republic of Congo, Ghana, Senegal, Gambia, Sierra Leone and Guinea as well as a Representative Office in Beijing.
He is a Certified International Cards & Payments Professional (CICPP) and Fellow, International Academy of Cards & Payments. An Industrial Chemist by training, Chuma has over 25 years’ professional banking experience. He holds a B.Sc degree in Industrial Chemistry from University of Nigeria, Nsukka and an M.Sc degree in the same field from University of Ibadan. He also has an MBA from University of Nigeria and is an alumnus of Wharton School, Kellogg School of Management and Lagos Business School. He has attended several advanced Leadership and Strategy courses.
Chuma has demonstrated track records of excellence in Electronic and Retail Banking for about 20 years. He has worked with and provided strategic counsel to people at different levels in the Electronic Payment Industry from subject matter experts to CEOs and Board members of leading Financial Services Organisations across Africa.
Chuma joined FirstBank in November 2010, where he has been leading the initiatives within the Commercial Banking Group aimed at redefining financial market boundaries and customer service experience, creating a leap in value for its stakeholders and maintaining the leadership position on all fronts of financial electronic services in all markets where the Bank is present.
He is married and has two children.