Key Performance Indicators

INTRODUCTION

The FirstBank Group and affiliates are subject to extensive and increasing regulation, accounting standards and interpretations thereof, and legislation in the various countries in which the Group operates. From time to time, new laws are introduced, including tax, consumer protection, privacy and other legislation, which affect the operating environment in which the Group operates. As a result of the recent interventions by governments in response to global economic conditions, for instance, it is widely expected that there will be a significant review of government regulation such as the imposition of higher capital requirements and restrictions on certain types of transaction structure to engender stronger but effective supervision of the financial services industry.

If enacted, such new regulations might compel the Bank to inject fresh capital into its operations and those of its subsidiaries and affiliates. The development might require the Bank to enter into business transactions that are not otherwise part of its current Group strategy, prevent the Bank from continuing current lines of operations, restrict the type or volume of transactions it may enter into, limit its subsidiaries’ and affiliates’ ability to declare dividends to FirstBank, or set limits on or require the modification of rates or fees that the Bank charges on certain loans or other products.

The Bank may also face increased compliance costs and limitations on its ability to pursue business opportunities. Separately, the Basel II Accord’s requirement for financial institutions to increase their capital in response to deteriorating market conditions may have secondary effects on lending, which could exacerbate the current market downturn. These measures, alone or in combination, could have an adverse effect on its operations.

The Bank is currently subject to tax-related risks in the countries where it operates, which could have an adverse effect on its operating results.

A number of double taxation agreements entered into between countries also affect the taxation of the Group. Tax risk is the risk associated with changes in tax law or in the interpretation of tax law. It also includes the risk of changes in tax rates and the risk of consequences arising from the failure to comply with procedures required by tax authorities. Failure to manage tax risks could lead to increased tax charges, including financial or operating penalties, for non-compliance as required by the law.

The Board of Directors and the Group Management Committee measure the Group’s progress against its strategic objectives. Progress is assessed by comparison with the Group’s strategy, its operating plan targets and its historical performance using both financial and nonfinancial measures.

As a prerequisite for the vesting of performance shares, the Board Governance Committee must satisfy itself that FirstBank Group’s financial performance has shown sustained improvement in the period since the award date. In determining this, the Board Governance Committee will take account of all relevant factors, particularly comparisons against peer group with regard to the financial Key Performance Indicators (KPIs) described below.

INTRODUCTION

The FirstBank Group and affiliates are subject to extensive and increasing regulation, accounting standards and interpretations thereof, and legislation in the various countries in which the Group operates. From time to time, new laws are introduced, including tax, consumer protection, privacy and other legislation, which affect the operating environment in which the Group operates. As a result of the recent interventions by governments in response to global economic conditions, for instance, it is widely expected that there will be a significant review of government regulation such as the imposition of higher capital requirements and restrictions on certain types of transaction structure to engender stronger but effective supervision of the financial services industry.

If enacted, such new regulations might compel the Bank to inject fresh capital into its operations and those of its subsidiaries and affiliates. The development might require the Bank to enter into business transactions that are not otherwise part of its current Group strategy, prevent the Bank from continuing current lines of operations, restrict the type or volume of transactions it may enter into, limit its subsidiaries’ and affiliates’ ability to declare dividends to FirstBank, or set limits on or require the modification of rates or fees that the Bank charges on certain loans or other products.

The Bank may also face increased compliance costs and limitations on its ability to pursue business opportunities. Separately, the Basel II Accord’s requirement for financial institutions to increase their capital in response to deteriorating market conditions may have secondary effects on lending, which could exacerbate the current market downturn. These measures, alone or in combination, could have an adverse effect on its operations.

The Bank is currently subject to tax-related risks in the countries where it operates, which could have an adverse effect on its operating results.

A number of double taxation agreements entered into between countries also affect the taxation of the Group. Tax risk is the risk associated with changes in tax law or in the interpretation of tax law. It also includes the risk of changes in tax rates and the risk of consequences arising from the failure to comply with procedures required by tax authorities. Failure to manage tax risks could lead to increased tax charges, including financial or operating penalties, for non-compliance as required by the law.

The Board of Directors and the Group Management Committee measure the Group’s progress against its strategic objectives. Progress is assessed by comparison with the Group’s strategy, its operating plan targets and its historical performance using both financial and nonfinancial measures.

As a prerequisite for the vesting of performance shares, the Board Governance Committee must satisfy itself that FirstBank Group’s financial performance has shown sustained improvement in the period since the award date. In determining this, the Board Governance Committee will take account of all relevant factors, particularly comparisons against peer group with regard to the financial Key Performance Indicators (KPIs) described below.
  
 
  

 

To support the Group’s strategy and ensure that the Bank’s performance can be monitored, management utilises a number of financial KPIs. The table on page 57 presents these KPIs for the period up till December 2010. At a business level, the KPIs are complemented by a range of benchmarks that are relevant to the planning process and to reviewing business performance. FirstBank has a number of key targets against which future performance can be measured.
  
 

 

Net Operating
Income Growth
Bank Net
Income Mix
Cost to
Income
Credit
Performance
Shareholders
Return
Description
Net operating income growth provides an important guide to the Group’s success in generating business. In December 2010, the Bank’s total net operating income grew by 35.5% to N161.5 billion (Group 39.0% to N177.9 billion), reflecting the resilience of FirstBank’s income-generating capabilities in these exceptionally turbulent economic circumstances.

Performance

Group: Delivering on our growth ambitions will require a structure that supports development of segment and functional specialists. We have restructure internally for growth, organising around business groups and market segments.

Bank: The Bank will grow and effectively deploy risk assets to drive increased revenue and profit growth. We will extend its franchise into new market segments such as corporate and consumer lending.

Relationship to key risks
Attaining the full benefits of scale to achieve the Group’s incremental growth profile could be stifled by unfavourable regulatory pronouncement. Achieving high-quality riskbased assets and channelling resources to appropriately priced transactions with multiple income streams from deep market knowledge could be impacted by inadequate evaluation of risk conditions.
  
 

  Share Price

27-Apr-12

 
 

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