Our Policy

FirstBank is committed to making its online Annual Report available to as many people as possible. We have therefore made it accessible in accordance with the accessibility guidelines issued by the World Wide Web Consortium (W3C) (external site, new window).

These changes mean that, for example, visitors to the site can

• use assistive device technology, e.g. screen readers, to listen to the site
• control the size of the text to their preference through their browser
• change the colour scheme to their preference by applying their own stylesheet to the website, again through their browser
• navigate the site easily

Access Keys

To make life easier we have also defined 'access keys' so the user can use the keyboard rather than the mouse to navigate through the pages. Keyboard shortcuts you can use are as follows.

Internet Explorer:

Press the ALT key and page number then press the enter key.

• ALT + 0 for (this) Accessibility page
• ALT + 1 for the Report home
• ALT + 3 for the Site map
• ALT + 9 for the Contact page

Firefox:

Press the SHIFT and ALT keys and page number.

• SHIFT + ALT + 0 for (this) Accessibility page
• SHIFT + ALT + 1 for the Report home
• SHIFT + ALT + 3 for the Site map
• SHIFT + ALT + 9 for the Contact page

PDF Documents

There are many links to PDF documents on our site. To read these documents, you will need the Adobe Reader (external site, new window) software. Adobe also provide accessibility tools for PDF documents (external site, new window).

A link to download Adobe Reader should be available on all pages that have links to a PDF document, as well as this accessibility page.

Feedback

Changes to improve accessibility are ongoing, but if you come across pages you find difficult to use, as a result of disability or otherwise, please let us know.