Alert Banking Services

FirstBank Alert Banking Services is a 24 hour convenience which helps you stay on top of any recent changes made in your bank account through your mobile phone or e-mail box.

It keeps you posted of transactions on your account as they happen and while you are on the move. Using banking service, you will be notified automatically upon your request via email or SMS. you always know what is happening. You can choose which kind of messages we send and on which accounts.

The customer can be notified on:

• Account balances: Daily, weekly or just once a month
• Account Alerts: On every high value debit or credit  when the account gets overdrawn. You can also receive messages when a vendor payment is credited or debited to your account.
  Salary credit: You can receive alerts each time a salary is credited to your account.
  Standing order alerts: You will receive an alert once your standing order is executed.
• MasterCard Credit Alerts: On every high value debit, daily credit card account balances, when monthly repayment becomes due.
• Returned Cheques: You can receive notification anytime your cheque is returned.
• Cheque book requisition: Once your cheque book request is processed by your branch, you would need a notification is sent on occurrence of the event; however, you can ensure that we do not sent send you messages during inconvenient times.