Customers gain access to their accounts online by supplying their username and password to the internet banking application for verification and authentication. Passwords are the keys to your personal and account information. Therefore care must be exercised in constructing passwords. The following are some easy steps that you can take to protect yourself from having your personal information compromised.

Dos

• Do use at least eight (8) characters
• Do use both letters and numbers
• Do use special characters if possible (e.g !,@#&$)
• Do use UPPER and lower case
• Do use combined or misspelled words
• Do guard your fingers when typing
• Do change password periodically

Don'ts

• Do not use names
• Do not use personal information
• Do not use dictionary words
• Do not write it on a sticky note and paste it on your monitor
• Do not keep it in a drawer or write it in your dairy
• Do not use the same password for several applications
• Do not recycle old passwords
• Do not send through mail or SMS
• Do not disclose it to someone else.

If you have a feeling that your login details have been compromised, kindly contact us on 234 700700334778.